Cancellation of any booking can be done by pressing the delete button by the side of each booking, this can be done by the customer after login to his dashboard using Customer Login link. After this process customer will get a confirmation regarding the cancellation of his booking.
Flight Amendment & Cancellation Policy
Every booking made on Tourhalt.in is subject to cancellation charges levied by the airline, which may vary with respect to flight and booking class.
Some bookings may be non-refundable as per the specific airline’s policy.
Some bookings cannot be cancelled partially as per the specific airline’s policy.
Cancellations can be made offline by sending an email to M/s. DESI STUFFS at tourhalt@yahoo.com.
We assist you in making various amendments for bookings. In few cases, you need to contact the airline directly.
Amendment charges on Tourhalt.in are subject to change as per the policy of the airline, which varies due to flight timings and booking class.
To cancel the tickets within 24 Hrs of the journey, DESI STUFFS recommends customer to contact directly to the Airlines and after that, send the cancellation confirmation receipt to us Via Mail for refunds.
In case of direct cancellation through airlines, refunds will be given according to airlines charges along with our service charge as above mentioned. After flight departure & in case of No Show, we don’t entertain any cancellation request.
In case of No-show the refund amount is entirely depend upon the airlines.DESI STUFFS has nothing to do with the refund amount.DESI STUFFS will refund the same amount to the customer which it receives from airlines in case of No-Show.
THE USER AGREES TO PAY FEE CHARGED BY DESI STUFFS THE USER AGREES TO PAY FEE CHARGED BY UPON ANY TYPE OF CANCELLATIONS MADE POST BOOKING IRRESPECTIVE OF REFUND AMOUNT, CHANGES OF SCHEDULE DESI STUFFS WILL CHARGE Rs.300/- PER PAX ANY REFUND TO THE USER SHALL BE PROCESSED AFTER DEDUCTING EQUIVALENT AMOUNT TOWARDS THE FEE.
Hotel Amendment & Cancellation Policy
Every booking made on DESI STUFFS is subject to cancellation charges levied by the Hotels, which may vary with respect to hotels and room types. DESI STUFFS levies negligible amount of Rs.300/per room for hotel booking as cancellation service charges
Cancellations can be made offline by sending an email to Tourhalt.in (tourhalt@yahoo.com).
We assist you in making various amendments for bookings. In few cases, you need to contact the hotel directly.
To cancel the booking within 24 Hrs of the journey, DESI STUFFS recommends customer to contact directly to the Hotels and after that, send the cancellation request on our website for refunds.
Bus Cancellation Policy
Bus ticket bookings can be cancelled by sending cancellation request through the customer dashboard or by sending a request to tourhalt@yahoo.com before 24hrs of journey. Cancellation & refund policy of each Bus owner/carrier are different,so customers are advised to view cancellation policy before boooking Bus ticket with any Bus carrier. DESI STUFFS has nothing to do with Bus Carrier's cancellation policy.
Refund Policy
Tourhalt.in will process the refund only after getting cancellation request/claim from the customer/travel agent/corporate company through email.
Refund against the cancellation of air tickets,bus tickets,hotel booking will be credited directly in customer’s mode of payment after receiving the refund amount from the Airlines,Bus carriers,Hotels respectively. We may ask customer to provides bank account details for refund processing if required.
Requests for permitted changes and cancellations will be processed within 2 working days after all payments required to process the request are settled. In the event of a cancellation, any payments to be refunded after the deduction of payments required to process the cancellation will be credited to the same payment card or account which was used to make the original purchase within 15 working days thereafter. Some payment cards and accounts may take up to an additional 30 days thereafter to display the credited amount.
Refunds will be made as per the calculation in INR value
CONTACT US
If you have any questions or queries about this Cancellation & Refund policy
you may email us or contact us at:
DESI STUFFS
1st Floor,Plot no-1284/1580,
Laxmi Mahal, Naya bazar, Uttamapur,Cuttack-753011
+91-7735655275
tourhalt@yahoo.com